Privacy Policy of www.clubsmartstore.com
This Application collects certain Personal Data from its Users. This document may be printed for reference using the print command available in the settings of any browser.
Data Controller and Owner
Almere Global LLC
ClubSmartStore
Owner’s contact email: [clubsmartstore@gmail.com]
Types of Data Collected
Among the types of Personal Data that this Application collects, either directly or through third parties, are:
• Usage Data
• Data communicated while using the service
• First name, last name(s)
• Phone number
• User content, email or message content
• Profile photo, date and time of the message
• Message sender, answers to questions
• Other types of Data
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.
Unless otherwise specified, all Data requested by this Application is mandatory and failure to provide it may make it impossible for this Application to provide its services. In cases where
this Application specifically states that certain Data is not mandatory, Users are free not tocommunicate such Data without consequences for the availability or functioning of the Service.
Users who are uncertain about which Data is mandatory may contact the Owner.
Mode and Place of Processing the Collected Data
Methods of Processing
The Owner processes User Data in a proper manner and adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the Data.
Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and methods strictly related to the purposes indicated.
PlaceData is processed at the Owner’s offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring User Data to a country other than their own. For further information about the place of processing of such transferred Data, Users may refer to the section containing details about the processing of Personal Data.
Retention Period
Personal Data shall be processed and stored for as long as required to fulfill the purposes outlined in this Policy or as required by law.
Purpose of Processing the Collected Data
User Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to enforcement requests, protect its rights and interests (or those of its
Users or third parties), detect malicious or fraudulent activity, as well as for the followingpurposes:
• Management of support and contact requests
• Traffic optimization and distribution
• Advertising
• Backup storage and management
Your data may be used by authorized third parties for commercial purposes.
Detailed Information on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Management of Support and Contact Requests
These services allow this Application to manage support and contact requests received via
email or other means, such as a contact form.
• WhatsApp Business Customer Care (Meta Platforms, Inc.)
Personal Data processed: Data communicated while using the service; Usage Data.
Traffic Optimization and Distribution
These services allow this Application to distribute its content through servers located in different countries and optimize performance
RETURNS AND REFUNDS POLICY
ClubSmartStore guarantees the consumer’s right to return purchased products under the following terms:
Return Period
The customer may request a return within 14 calendar days after receiving the order.
Conditions for Accepting Returns
To be accepted, returns must meet the following conditions:
• The product must not have been used.
• It must be in its original condition, with packaging, labels, and accessories intact.
• Proof of purchase must be provided.
Refunds
Once the product has been received and its condition verified:
• The refund will be approved or rejected and the customer will be notified.
• The refund will be issued using the original payment method, including payments
processed through Klarna.
• Refunds are not issued exclusively as store credit.
• The time required for the refund to be reflected will depend on the payment provider
used.
Excluded Products
Certain products may not be eligible for return due to hygiene reasons, personal use, or customization. Such exclusions will be clearly stated in the product description.
